Privacy Policy

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 Effective Date: June 6, 2025

At Printer Expert USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

We collect several types of information to provide you with excellent service and improve your experience:

• Personal Identification Information: Such as your name, email address, phone number, and mailing address when you contact us or request support.
   
• Technical Information: Including your IP address, browser type and version, operating system, device information, and browsing behavior on our site.
   
• Transactional Information: Records of the services you have requested or purchased, including communication history.
   
• Communication Data: When you communicate with us via email, phone, or chat, we may keep records of those interactions for quality and training purposes.
   

We use your information to:

• Provide, operate, and maintain our services and website.
   
• Respond to your inquiries and provide timely customer support.
   
• Personalize your experience and tailor the content and support we offer.
   
• Send you important updates, service announcements, and marketing communications (only if you opt-in).
   
• Analyze website usage to improve our services and user experience.
   
• Prevent fraud, misuse, or unauthorized access to our systems.
   
• Comply with legal obligations and enforce our terms of service.
   

To enhance your experience on our website, we use cookies and similar technologies:

• Essential Cookies: Necessary for the website to function properly.
   
• Analytical Cookies: Help us understand how visitors interact with the site to improve performance.
   
• Marketing Cookies: Used to deliver relevant ads if you have opted in.
   

You can control cookie preferences through your browser settings. Disabling cookies may limit certain features or services on our site.

We do not sell or trade your personal data. Your information may be shared only in the following circumstances:

• With trusted third-party service providers who help us deliver services (such as hosting, customer support, analytics) under strict confidentiality agreements.
   
• When required by law, regulation, or legal process.
   
• To protect our rights, property, or safety, or that of our users or others.
   
• During a business transaction such as a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
   

We use industry-standard security measures such as encryption, firewalls, and secure servers to protect your information. Our team is dedicated to safeguarding your data from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage method is completely secure. Please take care when sharing personal information online.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your information.

You have the right to:

• Access, correct, or update your personal data.
   
• Request deletion of your data where applicable.
   
• Opt out of marketing communications at any time.
   
• Withdraw consent previously given for data processing.
   
• Lodge a complaint with a data protection authority if you believe your rights have been violated.
   

To exercise any of these rights, please contact us using the information below.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete it promptly.

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers and central database are located. By using our services, you consent to this transfer.

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When changes occur, we will update the “Effective Date” at the top and post the revised policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

Printer Expert USA
Email: support@printerexpertusa.com
Phone: +1 (855) 714-0457
Mailing Address:
1234 Printer Lane, Suite 100
Tech City, CA 90000, USA

We are committed to resolving your concerns promptly and transparently.